Date of Award
Summer 2024
Document Type
Dissertation
Degree Name
Doctor of Philosophy (PhD)
Department
Organizational Leadership
First Advisor
Dr. Joshua D. Henson
Second Advisor
Dr. Bethany Peters
Third Advisor
Dr. Craig J. Rapp
Abstract
The tourism and hospitality industry (THI) is the leading industry in the state of Florida's economy, yet it faces challenges related to workforce retention and leadership diversity. The aim of this dissertation was to explore the career commitment of female mid-level leaders within this industry, focusing on the factors influencing their commitment to their careers in the THI. This study involved in-depth interviews with three female mid-level leaders working in the THI in the state of Florida, using a qualitative research method with a narrative inquiry approach. The findings revealed that these leaders are driven by a profound passion for the industry, alongside their own resilience and adaptability. Key motivators include mentorship, opportunities for connecting with guests and employees, advocating for others, and maintaining personal integrity. Despite their commitment, the participants expressed concerns about corporate politics, achieving work-life balance, gender-based challenges, and the future prospects of their careers and the THI as a whole. This research contributes to understanding the unique experiences of female mid-level leaders in the THI and highlights the need for organizational strategies that support career commitment and address gender-specific challenges. The study's insights may inform industry practices, helping foster a more inclusive and supportive environment for female leaders.
Recommended Citation
Bernard Harrelson, A. M. (2024). CAREER COMMITMENT OF FEMALE MID-LEVEL LEADERS IN THE TOURISM AND HOSPITALITY INDUSTRY IN THE STATE OF FLORIDA: A NARRATIVE INQUIRY APPROACH. [Doctoral dissertation, Southeastern University]. FireScholars. https://firescholars.seu.edu/org-lead/41