Date of Award

Fall 2018

Document Type

Thesis

Primary Advisor

Dr. John Royer

Abstract

Tourism for people with disabilities can be difficult, which is why theme parks need to provide the proper accommodations for their guests. A literature review on topics such as the Americans with Disabilities Act (ADA), exclusion, and tourism accessibility will be provided. The accessibilities and accommodations available at theme parks in the United States, including Walt Disney World, Disneyland, LEGOLAND Florida Resort, LEGOLAND California Resort, Universal Orlando Resort, and Universal Studios Hollywood, will be discussed. The website pages regarding accessibilities for people with disabilities will be examined, and the accommodation for each theme park will be compared. While there has been research conducted in the area of tourism and disabilities and the available accommodations, it seems that there has not been extensive research in the specific area of theme parks and disability accommodation. This thesis seeks to identify the present accessibilities that are available to people with disabilities at theme parks, as well as how each theme park compares to the others’ accommodations and inclusiveness. The goal of this research is to provide insight into how the theme park industry can better provide an accessible and inclusive atmosphere for guests with disabilities and their families, which will benefit all parties involved.

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