Date of Award

Fall 2021

Document Type

Dissertation

Degree Name

Doctor of Education (EdD)

College

College of Education

Department

Department of Education

Primary Advisor

Dr. Susan Stanley

Second Advisor

Dr. Thomas Gollery

Third Advisor

Dr. Rosalind Goodrich

Abstract

The purpose of this non-experimental, quantitative study was to describe the impact that the onset of the COVID-19 pandemic had on essential elements of organizational leadership in the funeral home industry. A quantitative, cross-sectional survey approach was utilized as this study was intended to be a stand-alone study to provide a snapshot of current organizational elements of funeral homes impacted after the onset of the COVID-19 pandemic. All the employees of a six-location, family-owned funeral home in the Midwest, with the exception of two employees the researcher had direct supervision over, were emailed a survey titled A Non-Experimental, Quantitative Study of the impact of COVID-19 on the Organizational Leadership of Funeral Homes to their organization email addresses. The impact to the study participants perceptions of organizational efficacy, work-related psychosocial factors, and their workplace environment during the pandemic was found to be statistically significant. However, despite the pandemic, study participant’s work-life balance was not statistically impacted. This study helped create a holistic picture of organizational leadership within a funeral home during the COVID-19 pandemic and added to the body of literature concerning essential elements of the inner workings of a funeral home during a pandemic. The study’s findings will pave the way for preventative policies and procedures, as well as give state and federal entities a better understanding of the depth of organizational change within the industry.

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