Date of Award

Spring 2019

Document Type


Degree Name

Doctor of Education (EdD)


College of Education


Department of Education

Primary Advisor

Dr. Rosalind Goodrich

Second Advisor

Dr. Thomas Gollery

Third Advisor

Dr. Sarah Yates


The purpose of the present study is to investigate undergraduate students’ satisfaction and perception of knowledge gained in a freshman level finance class at a private Christian liberal arts university. To study student satisfaction and knowledge gained, several factors were examined for traditional and online delivery formats. Based upon student self-reported data, the predictive factors included student involvement in the course, effective instructor communication, instructor specification of assignments, and the instructor effectively integrating faith and learning. This quantitative study used a Likert-style course evaluation research method in an undergraduate university program. At the subject university, all students enrolled in the financial literacy business course between the Summer 2014 and Fall 2016 semesters were emailed the anonymous student course evaluation at the end of their respective course. In the present study, effective instructor communication was the most robust predictor for student satisfaction and knowledge gained for both traditional and online environments. Results from the present study may help college stakeholders better understand students’ perceptions about student satisfaction and knowledge gained.