Date of Award

Spring 2023

Document Type


Degree Name

Doctor of Education (EdD)


College of Education


Department of Education

Primary Advisor

Dr. Susan K. Stanley

Second Advisor

Dr. Thomas Gollery

Third Advisor

Dr. Lisa Coscia


Social service organizations face complex challenges in delivering quality care to their clients. In meeting these challenges, organizational culture, leadership style, and agency policies are crucial. Trauma-informed care is an approach to human service that acknowledges the prevalence of trauma and widespread effects of trauma on service users, providers, and organizations. The tenets of trauma-informed care include trauma awareness, safety, trustworthiness, choice, collaboration, a strengths-based approach, and respect for culture and gender. This study is a comparative analysis of servant leadership, trauma-informed workplace climate, and employee factors of compassion satisfaction and compassion fatigue. Results of the quantitative research indicate that employee professional quality of life was positively affected by both the presence of servant leadership and a trauma-informed workplace climate.